Cookie banner not displaying in Iubenda

General requests
1

Hi, I made an automatic configuration on Iubenda and now I wanted to set up my privacy controls and cookie solution, but whenever it loads the page displays like this:

https://prnt.sc/B4E8CPFRb5qw

Any idea as to what could be causing this? I can provide my settings if you need them


Importato da support.iubenda.com (topic #42000309200) · :eye: 831 visualizzazioni

2

 Hi Francisco,


I do recommand to perform several steps:

  1. Browser Cache: Try clearing your browser cache and refreshing the page.
  2. Script Conflict: Check for conflicts with other scripts or plugins on your site.
  3. Adblockers or Extensions: Disable any adblockers or browser extensions that might interfere with the Iubenda script.
  4. Incomplete Configuration: Ensure your Iubenda account is fully set up and all necessary configurations are saved correctly.
  5. Server Issues: Verify that there are no server-side errors affecting Iubenda's functionality.


Hope it helped.

3

That's a common one! First thing I'd check is if the script is correctly installed and if the banner is definitely enabled in your Iubenda dashboard settings.