Do you have a clause for OpenTok/TokBox?

We currently use OpenTok for video chat in our app. What kind of clause do we need to add for that?


Importato da support.iubenda.com (topic #42000003201) · :eye: 292 visualizzazioni

Hi Justin, hm I don’t think we have a similar clause for that yet. So the users talk to each other via video chat? Can you link me to the service? What it is essentially, it’s a ready made backend service that’s executing parts of your application. You can find similar stuff in Hosting and Backend.

I would suggest to go right ahead and add this as a custom service. I’m copy-pasting instructions here:

dashboard > modify/add privacy policy > Add service > Add custom service

( https://www.iubenda.com/en/help/posts/386 )

Hi Simon,

Here is their website https://tokbox.com/opentok .

They use WebRTC as the underlying technology. This means the majority of connections are peer-to-peer. Video only goes through their servers if a peer-to-peer connection cannot be established, and in that case, it is all encrypted, so they cannot view it.

Hi Justin, given the “complexity” of this service (it’s not complex per se, but definitely outside of our abstraction layer), it would make sense to add it as a custom service as described above.

I think so far the backend purpose is the one that comes to describing the processing the closest, therefore you could take a look at the other integrations.

Also the above paragraph seems to be a perfect example of what you could add in.

Let me know if this helps

Simon