# Do you have a clause for OpenTok/TokBox?

**URL:** <https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796>\
**Category:** Services/Clauses Requests\
**Created:** [June 30, 2016, 6:28pm UTC](https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796 "2016-06-30T18:28:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![info\_forum](https://avatars.discourse-cdn.com/v4/letter/i/58956e/32.png) [@info\_forum](https://support.iubenda.com/u/info_forum)\
**Post date:** [June 30, 2016, 6:28pm UTC](https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796/1 "2016-06-30T18:28:00Z")

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We currently use OpenTok for video chat in our app. What kind of clause do we need to add for that?

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_Importato da [support.iubenda.com](http://support.iubenda.com) (topic #42000003201) · 👁 292 visualizzazioni_

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**Author:** ![Jacopo](https://yyz2.discourse-cdn.com/flex048/user_avatar/support.iubenda.com/jacopo/32/5_2.png) [@Jacopo](https://support.iubenda.com/u/Jacopo)\
**Post date:** [April 30, 2015, 6:51pm UTC](https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796/2 "2015-04-30T18:51:00Z")

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Hi Justin, hm I don’t think we have a similar clause for that yet. So the users talk to each other via video chat? Can you link me to the service? What it is essentially, it’s a ready made backend service that’s executing parts of your application. You can find similar stuff in Hosting and Backend.

I would suggest to go right ahead and add this as a custom service. I’m copy-pasting instructions here:

dashboard \> modify/add privacy policy \> Add service \> Add custom service

( [https://www.iubenda.com/en/help/posts/386](https://www.iubenda.com/en/help/posts/386) )

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**Author:** ![Jacopo](https://yyz2.discourse-cdn.com/flex048/user_avatar/support.iubenda.com/jacopo/32/5_2.png) [@Jacopo](https://support.iubenda.com/u/Jacopo)\
**Post date:** [April 30, 2015, 7:31pm UTC](https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796/3 "2015-04-30T19:31:00Z")

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Hi Simon,

Here is their website [https://tokbox.com/opentok](https://tokbox.com/opentok) .

They use WebRTC as the underlying technology. This means the majority of connections are peer-to-peer. Video only goes through their servers if a peer-to-peer connection cannot be established, and in that case, it is all encrypted, so they cannot view it.

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<div class="post-metadata">

**Author:** ![Jacopo](https://yyz2.discourse-cdn.com/flex048/user_avatar/support.iubenda.com/jacopo/32/5_2.png) [@Jacopo](https://support.iubenda.com/u/Jacopo)\
**Post date:** [May 4, 2015, 12:34pm UTC](https://support.iubenda.com/t/do-you-have-a-clause-for-opentok-tokbox/4796/4 "2015-05-04T12:34:00Z")

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Hi Justin, given the “complexity” of this service (it’s not complex per se, but definitely outside of our abstraction layer), it would make sense to add it as a custom service as described above.

I think so far the backend purpose is the one that comes to describing the processing the closest, therefore you could take a look at the other integrations.

Also the above paragraph seems to be a perfect example of what you could add in.

Let me know if this helps

Simon