Iubenda WordPress plugin breaks site / forms

Integrations/Plugins requests
1

Hello,

We've just switched to a new site and installed the iubenda WordPress plugin, after which we've noticed that the contact forms and newsletter sign-up form no longer work.

Attached is a screenshot of how the site looks with iubenda activated and how it looks with it deactivated.

The site runs WordPress 6.0.1 with Elementor, the "Affirm" theme and the forms are built with MetForm.

Please let us know if this is a known bug and/or how we can troubleshoot this issue. Thanks in advance.

Regards,
Stefan

Importato da support.iubenda.com (topic #42000301273) · :eye: 2066 visualizzazioni

2

Update: We've applied the iubenda code manually until a solution is found. Seems to work well without the plugin.

3

The most typical trouble with upgrading is that the procedure just continues and never says it's done. This can be most typical across feeble, shared hosting servers (for example, Bluehost and HostGator!). My web site sometimes malfunctions after I perform some configurations in cache plugins due to minify HTML or CSS and so on.

4

Hello Stefan Popescu,

,


We have just moved to a new website and activated the iubenda WordPress plugin. Since then, we have discovered that the sign-up form for the newsletter and the contact form are no longer functional.


Please find attached a screenshot comparing the appearance of the site when Iubenda is enabled to its appearance when it is removed.


The website is powered by WordPress 6.0.1 and uses the Elementor page builder. The "gabriel roth daptone" theme is used, and MetForm was used to create the forms.

5

Hi,


Thank you for your feedback!



If you're using our WP plugin, please switch the parsing engine from primary to secondary in the Cookie Solution settings in our plugin.


Screenshot: https://prnt.sc/hjGRbdF7rr03


Let me know if it works for you.




Best,


Sara


iubenda


6

Hi Sara,


Thank you, I was provided with the same solution by another iubenda staff member and I'd like to confirm here that it works flawlessly in my case.


Regards,

Stefan

7

Thank you for the solution.

it works well.
      
All the best.

8

recently i have install the plugin on my website and this plugin break my peloton headphones page structure 

9

i also facing issue with after installing iubenda plugin it break my site peloton earbuds page structure

10

When I activate autoptimize, I noticed that the iubenda cookie banner is not shown.              

Can you tell me what steps I need to take to ensure that the iubenda plugin (and therefore the cookie banner) is not affected by autoptimize? 

Thanks so much.

 

 

11

+1

12

Based on the information provided, it appears that the iubenda WordPress plugin may be causing issues with the contact forms and newsletter sign-up form on the newly switched site. This could be a bug with the plugin or a conflict with other plugins or themes being used. Troubleshooting steps may include deactivating other plugins one by one to see if they are causing conflicts, checking for updates to the iubenda plugin, and contacting the plugin developer for support.Based on the information provided, it appears that the iubenda WordPress plugin may be causing issues with the contact forms and newsletter sign-up form on the newly switched site. This could be a bug with the plugin or a conflict with other plugins or themes being used. Troubleshooting steps may include deactivating other plugins one by one to see if they are causing conflicts, checking for updates to the iubenda plugin, and contacting the plugin developer for support.

13

 Thanks

14

Can you tell me what steps I need to take to ensure that the iubenda plugin (and therefore the cookie banner) is not affected by autoptimize? 

15

All works fine

16

Esistono plugin per l'istallazione del servizio su Wordpress, il sito in questione è IGEA CORSI

17

Hello Stefan,

Regarding your site's issue with iubenda plugin installation affecting forms, consider testing deactivation to diagnose the cause. If needed, explore alternative plugins or seek iubenda support. Similar to how Remini Mod APK provides innovative solutions, unique fixes might emerge when troubleshooting.

Best regards,

[Zain]