# UserEcho

**URL:** <https://support.iubenda.com/t/userecho/4447>\
**Category:** Services/Clauses Requests\
**Created:** [June 13, 2015, 6:10am UTC](https://support.iubenda.com/t/userecho/4447 "2015-06-13T06:10:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![guido.preite](https://avatars.discourse-cdn.com/v4/letter/g/c57346/32.png) [@guido.preite](https://support.iubenda.com/u/guido.preite)\
**Post date:** [June 13, 2015, 6:10am UTC](https://support.iubenda.com/t/userecho/4447/1 "2015-06-13T06:10:00Z")

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Can you please add UserEcho to your services? It’s a knowledge base/ticketing system with suggestion box and a chat component (the service is a competitor of UserVoice)  
The site is [userecho.com](http://userecho.com)

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_Importato da [support.iubenda.com](http://support.iubenda.com) (topic #42000003440) · 👁 277 visualizzazioni_

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**Author:** ![Jacopo](https://yyz2.discourse-cdn.com/flex048/user_avatar/support.iubenda.com/jacopo/32/5_2.png) [@Jacopo](https://support.iubenda.com/u/Jacopo)\
**Post date:** [December 15, 2015, 10:01am UTC](https://support.iubenda.com/t/userecho/4447/2 "2015-12-15T10:01:00Z")

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Hi Guido,

thanks for your suggestion, our team will consider if adding the requested service in our generator.

Do you have any further information on how you are using these tools?

If you are able to write an accurate description of this service, then I would suggest you add it as a custom addition to the privacy policy using a custom service:

Visit your dashboard: [http://iubenda.com/en/dashboard](http://iubenda.com/en/dashboard)  
Click on your privacy policy (or add a new policy)  
Click on Add service  
Click on Create custom service  
More information about custom services can be found here: [https://www.iubenda.com/en/help/posts/386](https://www.iubenda.com/en/help/posts/386)

I will update this thread with more information as I have it. Hope this helps!

Best,  
Jacopo