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MessageBird

Please Include clauses texts for the use of MessageBird as SMS / Chat Handler.


1 person likes this idea
  • Please add Messagebird

  • Hi everyone!

    We appreciate your input and interest in the service for MessageBird and hope to bring it to you as it gains more upvotes and support from other iubenda users in the future. We'd also appreciate it if you could explain which purposes you use it for, this way we can ensure that the service meets your expectations.

    In the meantime, you can always create a custom service for any missing services by following the steps in our help article mentioned below:
    https://www.iubenda.com/en/help/386-how-to-add-a-custom-service-and-customize-to-your-needs


    Should you have any additional suggestions, please continue to share them with us. Your input is invaluable in helping us improve and grow our community.

    All the best,

    Sahar. A

    iubenda

  • Either the onsite chat widget is used or more importantly the ticketing system of MessageBird is used, where clients contacts are aggregated from different platforms including the message history.


    Clients write to Whatsapp or FacebookMessenger and the ticketing system of MessageBird (called Inbox) aggregates the massages in one place and lets you reply to them from within.

  • Hi Mercteil,

    we appreciate the details you provided and look forward to revisiting this request once it receives more support from other users.

    In the meantime, if you have any suggestions for any other services, please continue to share them with us.

    All the best,

    Sahar

    iubenda

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