Solved
Cookie Banner not hide when a preference is expressed
Salve,
Scrivo per un chiedere supporto riguardo ad un sito di cui effettuo l'hosting.
Ho un problema con la cookie policy del sito e dei suoi sottodomini.
Il problema consiste nel fatto che selezionando la preferenza il banner non scompare e navigando nel sito si continua a vedere il banner.
Qualcuno riuscirebbe a darmi qualche indicazione per evitare che il banner continui a comparire nonostante venga espressa una preferenza?
Grazie,
Thank you sharing
1 person likes this
Same problem also here
Any solution? Thanks.
Hello!
If the banner continues to appear at each loading of the page, the problem is likely related to the localConsentDomain parameter of our Cookie Solution.
This default parameter is set to null and the domain on which the consent given by the user is to be saved corresponds to a cookie in the second-level domain of the current page (for example, by visiting www.iubenda.com(http://www.iubenda.com/), the consent is saved in a cookie in the domain iubenda.com).
If the default behavior is not acceptable, as in the case of a subdomain of the type app.iubenda.com, you should provide this option - i.e. localConsentDomain - with the value corresponding to the actual domain in which the consent is to be saved (in our example, the parameter localConsentDomain must be set to app.iubenda.com).
You can find further details in this guide: https://www.iubenda.com/en/help/1205.
Best,
Sara
iubenda