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Issue with blocking cookies and trackers

Hi, so we've just started using iubenda on our websites. And on a website of one of our clients the compliance report give an error on 'blocking of cookies and trackers' it says 'You are not blocking cookies and trackers until user consent is obtained.' It says this about 'Google Analytics 4' but when i go and check the site manually i can't find the cookie before i choose reject or accept cookies. 

Is this a bug and is it ok to manually edit this error in the report? Or am i missing something?


Kind regard

  • It’s likely not a bug. The compliance report sometimes flags GA4 even if cookies aren’t actually set before consent. You shouldn’t manually edit the report — instead check that the GA4 script is loaded through iubenda’s blocking and that no direct GA4 code is added elsewhere.

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