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Discrepancy between Google Analytics and Cookie Solution pageviews count

Hello user,

We are sorry to hear that you have encountered discrepancies in the pageview count between Google Analytics and our solution. We would like to explain in detail the potential reasons for these differences and hope this can clarify the situation.

Firstly, it is important to understand that Google Analytics and our solution are two different products, and the counting of pageviews cannot be directly compared. Each analytics tool has its own method of collecting and recording data, which can lead to slightly different results.

One of the main reasons for the discrepancies is that Google Analytics is subject to preventive blocks to comply with GDPR directives. This means that if a user rejects the use of cookies or tracking, some pageview data may not be recorded in Google Analytics' final count. This is an important aspect to consider as it can affect the reported metrics.

On the other hand, our Privacy Controls and Cookie Solution counts a pageview every time the page is reloaded or refreshed, even if the banner is not displayed. This can lead to a higher count of pageviews compared to other analytics tools. Additionally, it also records consents refused by users.

It is crucial to emphasize that this does not indicate a malfunction of the solution, but rather a peculiarity of the fact that your site is operating correctly for GDPR compliance.

In conclusion, I want to clarify that due to differences in approach and legal considerations such as GDPR, it is normal that discrepancies in pageview counts between various analytics tools may occur.

We therefore encourage you to consider both counts as two completely different things that operate in diametrically opposite ways.

We hope this explanation has helped you better understand the differences in pageview counts between Google Analytics and our solution.

If you have any further questions or doubts, we are here to assist you.

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